Repair context
1. Select device and damage
The public flow keeps customer intent separate from merchant repair orders until confirmed.
Customer intake
Booking Flow
Capture booking intent from device, damage, customer location and preferred appointment window.
DE / EUR
Next booking steps
Availability
2. Pick a merchant location
Availability will be resolved through MarketplaceAvailabilityService and merchant calendars later.
Tenant-safe handoff
3. Confirm customer details
Only after confirmation should the platform create tenant-scoped customer and repair records.